Quality management

Our integrated management system has been certified for years by an external body in accordance with DIN EN ISO 9001 and 14001. We are continuously increasing our level of quality which can only succeed by systematically responding with speed, flexibility and expertise to our customers’ demands and proving that ZÖLLER-KIPPER is a customer-oriented, innovative company.

To continuously improve both quality and environmental aspects, we set objectives and monitor their implementation. We note the satisfaction of our customers in particular areas and use complaints as an opportunity for improvement. In line with company policy, business processes are based on the goal of delivering products and services to the customer at the right quality level to meet their requirements and contribute to their success.

The pursuit of this strategy in economic terms is a fundamental prerequisite for our own, long-term business success. This requires that all employees have a solid command of the processes assigned to them, the required state-of-the-art expertise, and a permanent focus on quality. This basis comes from well-trained staff, plus a future-oriented personnel policy and a positive corporate culture, for only when every member of our quality chain is aligned with these principles can we guarantee our customers lasting and consistent quality.

ZÖLLER-KIPPER has stood for this very demanding level of quality for many years and it is our ultimate goal to continuously improve in the future to ensure that the needs of our customers are always met and that we remain a leader in environmental consideration.