Extras
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Unrestricted support
Our automatic systems can be equipped with an additional accessory for remote diagnosis. Please feel free to talk with our customer service.
Functionality
- Customer reports operating breakdown by telephone
- Customer service activates diagnostics software and assigns a service number to the customer
- Customer connects GSM modem with service interface and selects the assigned number
- Connection is established
- The customer service has access to current system data like:
- display data (lifter / RCV terminal
- message memory
- I/O display
- Control parameters
- Operating data (emptying counter etc.)
- Maintenance interval message by SMS